AI Call Analytics & Conversation Intelligence for Your Entire Contact Center
From the first customer conversation to the final quality score, Verbix.AI helps you automate, understand, evaluate and improve every interaction.
Instant sentiment signals, objection cues & QA scoring
Every Conversation Becomes Actionable Intelligence
Verbix.AI captures, transcribes, analyzes, scores and transforms customer conversations into insights that drive better experiences, stronger teams and real business results.
Capture
Call, chat or voice bot conversation
Transcribe
Convert to accurate, searchable text
Analyze
Understand sentiment, intent, topics and behavior
Evaluate
Score quality, compliance and performance
Act
Coach, automate and integrate with your systems
Experience the Intelligence Behind Every Conversation
From the first customer interaction to actionable business insights, see how Verbix AI understands, analyzes, and enhances every conversation in real time.
Sarah Jenkins • Inbound Specialist
Verbix Co-Pilot Active
Explore All Features
A complete AI-powered platform to automate, analyze, evaluate and improve every customer conversation.
Automation
Automate and scale customer conversations with autonomous voice bots and speech AI.
AI Voice Bot
Automate inbound and outbound calls with a human-like autonomous AI voice agent.
AI Chatter
Create AI-powered customer conversations across web chat, WhatsApp and messaging.
AI Transcription
Convert every conversation into accurate, searchable text with sub-300ms speed.
Real Time Agent Assist
Give agents real-time AI guidance, objection hints and knowledge during live calls.
Analytics
Understand what's happening in every conversation with real-time sentiment and intent tracking.
Keyword Analysis
Track keywords, competitor mentions, customer intents and market trends across calls.
Sentiment Analysis
Detect customer sentiment, tone shifts, emotion and frustration in real time.
Agent Scoring
Automatically evaluate agent performance using objective AI-driven rubric scoring.
Quality & Compliance
Ensure 100% consistent quality, regulatory script adherence and stay compliant on every call.
Productivity
Turn conversation insights into automated coaching and direct CRM synchronization.
Agent Coaching
Turn insights into targeted coaching opportunities and tailored micro-training workflows.
Smart Notes
Automatically summarize conversations, extract action items and eliminate rep wrap-up time.
Data Extraction
Extract structured customer information, deal stages and entities directly into your CRM.
One Conversation. Multiple AI Insights.
From a single call, Verbix.AI generates a complete view of what happened, how the agent performed, and what to do next.
Incoming Conversation Signals
Automated Business Outcomes
Turn your conversations into your biggest advantage.
Automated transcriptions, sentiment signals, and coaching recommendations in one dashboard.
See What Verbix Can Find in Your Calls
Bring your real-world conversations. We'll show you how Verbix can transcribe, analyze, score, coach and extract deep revenue & compliance insights from them.
100% Automated Conversation Coverage
Audit every single agent call without sampling bias or manual fatigue
Proactive Compliance & Risk Detection
Flag missed mandatory disclosures, script deviations, and customer friction
Real-Time Agent Guidance & Coaching
Deliver in-call nudges, objection-handling tips, and automated QA scorecards