No IT Team? No Problem. Easy Manual Uploads for Issabel & Small PBXs

Many small business owners and office managers feel overwhelmed by the word “integration.” They see the benefits of AI-powered summaries and sentiment analysis, but assume it means needing a full IT team to connect their Issabel, FreePBX, or local Asterisk server to the cloud.

The truth? You don’t have to automate the connection to automate the insights. Verbix.AI was built to be accessible. Whether you have 5,000 calls a day or 5 calls a week, our Manual Upload Portal gives you the same “Enterprise-Grade” intelligence without a single line of code.

The truth is, you don’t need a fully automated setup to get automated insights. Verbix.AI is designed to be easy and accessible. Whether you handle 5,000 calls a day or just 5 calls a week, the Manual Upload Portal gives you the same enterprise-grade intelligence—without writing a single line of code.

The “Drag, Drop, and Discover” Workflow

For businesses that prefer to keep their PBX completely offline or aren’t ready for API hooks, the Manual Upload feature is your “Easy Button.”

1. Export: Simply download your call recordings (.wav or .mp3) from your Issabel or FreePBX user panel.
2. Upload: Log in to your secure Verbix.AI dashboard and drag your files into the upload zone.
3. Analyze:Verbix starts processing right away. In just seconds, you get the transcript, call summary, and sentiment score.
4. Export Insights: Download your results as a clean PDF for your records, or a CSV to manually import into your CRM of choice.

Why Start with Manual Uploads?

• Zero Technical Risk: You don’t have to touch your server’s configuration, change your firewall settings, or install any “agent” software.
• Complete Control: You decide exactly which calls get analyzed. Only want to audit your “High-Value Sales” calls? Just upload those.
• Cost Effective: Small businesses can use Verbix on an “as-needed” basis. No heavy setup fees, just pure intelligence on demand.
•  Privacy by Hand: If privacy is a top concern, manual uploads let you keep your server offline and upload recordings only when you’re ready to process them.

The “Smart” Manual Experience

Even with manual uploads, you’re not getting a “lite” version of our AI. You still get the full power of our Secure RAG (Retrieval-Augmented Generation) layer. When you upload your calls, Verbix checks them against your custom knowledge base. For example, if you’ve uploaded your company’s 2026 price list, Verbix will audit the calls to make sure agents are quoting the correct numbers—all without ever needing a live connection to your server.

What Our Small-Business Clients Say

“We only have three people in our office, and we run a simple Issabel setup. We used to think AI was only for the big companies, but Verbix.AI’s manual upload proved us wrong. Every Friday, I just upload our weekly sales calls, and by lunchtime, I have a complete report on what our customers are asking for—no IT person needed!”

— Linda H., Boutique Agency Owner