Clinical Efficiency – Turning Patient Calls into Instant EHR Notes

In a busy medical practice, every phone call is packed with valuable clinical information. Whether a patient is describing a new symptom, following up on a chronic condition, or requesting a medication refill, these details are critical. Yet most of this data often remains trapped in recordings or lost in hastily written notes.

When this data isn’t captured accurately in the Electronic Health Record (EHR), it leads to “charting debt”—hours of administrative work that doctors and nurses have to tackle at the end of a long shift.

The “Ambient Scribe” for Your Phone Lines

Verbix.AI works like an automated clinical scribe for your phone system. Whether you’re on Asterisk, FreePBX, or a modern VoIP setup, Verbix seamlessly connects patient conversations to platforms like Epic, Athenahealth, Cerner, and Elation.

How Verbix.AI Populates Your EHR:

• Structured Data Extraction: Verbix doesn’t just copy a transcript into a notes field. It uses advanced medical NLP to understand the conversation and extract important clinical information like the Reason for Visit, Symptoms, Current Medications, and Patient History.
• FHIR-Ready Integration: Using the HL7 FHIR standard, Verbix sends structured data directly to the patient’s chart via secure API.
• The Draft Review Workflow: Rather than starting from scratch, practitioners get a ready-made “Draft Note” in the EHR. They just review it, make any needed tweaks, and hit “Sign.”

Why Post-Call Automation is a Clinical Game-Changer

1. Reclaim 7 Minutes Per Call: That’s the time a provider saves on average when a note is auto-generated instead of typed by hand. Across 20 calls a day, it adds up to more than two hours of time back for the provider.
2. Improved Patient Safety: Automated extraction reduces the risk of “copy-paste” errors or forgetting to log a specific symptom mentioned during a busy afternoon.
3. Better Billing Accuracy: By capturing every symptom and service discussed, your coding team has a clearer record to ensure accurate Level of Service (LOS) reporting.

What Our Medical Partners Say

“Our front-office staff and providers were feeling the strain of endless documentation, leading to burnout. With Verbix.AI, our phone calls have been transformed into a valuable data asset. The draft notes are impressively accurate, and the RAG layer’s security gives our compliance officer complete peace of mind.”
— Dr. Aris T., Practice Director

Reclaim Your Clinical Time

Stop letting your patient data vanish into thin air. It’s time to let your phone system do the charting for you.

Ready to see your EHR fill itself?

Book a Clinical Automation Demo and see how Verbix.AI can connect your PBX to your EHR today.